Shipping is Free and usually delivered within 7 days

Orders on the weekend will be processed the following Monday.

Once your order is shipped we will email you the Tracking details.

Returns & Exchanges policy

You have got 14 days to send the items back to us from the day you receive them.

Please note that you will be responsible for the cost of returning the products to us

• Items must be returned unused and resellable as new, with labels attached.
• Repack your items carefully & safely in the original packaging box so the items do not get damaged upon return.
• Fill in the Returns Form and include it with the items in the package.
• For security we recommend that you post the package with a tracking number.
• Keep your proof of postage.

Send back to Returns address

USA + Asia return address

Amalia Ng,

324 South St Andrews Place,

Apt 202, Los Angeles,

CA 90020, USA

Tel: +1 970 219 1770

Email: info@zoraidepolidori.com

 

Europe Return Address

Erbstollenstr. 33a

58454, Witten

Germany

Email: info@zoraidepolidori.com

 

UK Return Address

Local 2, 10 St. Aubyns Road

Eastbourne, BN22 7AS

United Kingdom

Email: info@zoraidepolidori.com

For Exchanges please contact us at info@zoraidepolidori.com so we can make sure you can get the item and size you want. Exchanges will be sent out as soon as we have processed your return.

In the unusual circumstance that an item is deemed faulty or the incorrect item was dispatched please contact us and we will refund the return postage cost when a valid postage receipt is presented to us.

Refund policy

Customer Care

For any Shipping or Returns & Exchanges questions please do not hesitate to contact us at info@zoraidepolidori.com and we will come back to you asap.